It puts the cheese on the bagel.
Play Rydia mtg.
IS
Ileana Scopano
Sep 11, 2025
Understand that this review is about one person. The rest of the crew are lovely. Ann, Maria, Ashley and the 2 Nicoles are fantastic. Then there is McKenna, she rude, lazy and has an attitude. One Saturday I had to have my order redone 3 times and then I complained. After that, she has made sure she makes me wait, doesn't put my order in purposely, tells the cashier to make me pull forward to wait again. I have been a loyal customer almost on the daily. Have made great relationships with the staff, but this one girl, she ruins your business. Don't know why you employee such a person. When I hear her voice through drive thru, I know my order is going to be wrong, and the wait forever. There is another Dunkin on my way to work so I think that's where I'll take my money. I love the girls I mentioned above and would hate to not see them in the morning. Those girls are the ones who keep customers for you, bust their butts to do a great job and then theirs the sour grape who disrupts the good you have in your store. There is only a handful who know how to make my mocha macchiato. That's a daily fight. I now have to taste it before I leave. However, kudos to Ann, Maria, Ashley and the 2 Nicoles. Those five are the only reason I still come by.
THIS STORE NEEDS A MAJOR DEEP CLEAN.
The front where the public can see is absolutely repulsive I can’t imagine what the back where the food is made looks like.
JS
Justletgo Samantha
Aug 30, 2025
My fav early morning stop! Clean store, Great food & coffee variety, Barista Ashley P. Is AMAZING!!! always providing Fast, friendly attentive service going above and beyond for everyone! Has my exact order memorized and ready every time making my early routine a breeze! AMAZING Thanks Ashley! You’re the best!
Filthy store infested with flies and roaches. Behind the counter is filthy, employees are never seen washing their hands or cleaning the spoons they use to stir each drink. The dining area is never tended to, and the front counter is consistently understaffed. This Dunkin is more worried about their Drive-Thru times than customer satisfaction and food safety.