Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilson, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
667 reviews
5 stars
305
4 stars
141
3 stars
67
2 stars
39
1 star
115
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported inconsistent service, with experiences ranging from friendly and efficient to rude and unhelpful.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their overall experience.
Speed of Service
Numerous reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.
Product Quality
Feedback indicated a lack of consistency in food and drink quality, with some items being stale or poorly prepared.
- AMAshley MorrowOct 21, 20251.0No one answers the speaker box. When they finally do, they’re short and rude. Get up to the window and they don’t know what you ordered. Forgot multiple items and ignore you at the window. Manager standing there the whole time. A joke of a store.
- NCNeish CarrOct 9, 20251.0Just choose another establishment. No consistency and employee lack of caring for their job shows.
- AWAmy Liza WilliamsOct 8, 20251.0I have been a fan of Dunkin’ Donuts for many many years. They are my go to for my morning routine and I love their coffee however, at this location this has been the absolute worst. Dunkin’ Donuts I have ever been to just because the consistency and the lack of quality is unreal. I get things that are not cooked all the way through and they’re wrong. I get just messed up orders, steel donut, steel coffee, and I’ve just learned to expect this from this location so unfortunately, as I have moved to Wilson, I will be looking for a new morning spot because I can’t deal with the lack of consistency and quality. It’s too unreliable.
- MSMark SOct 4, 20254.0Surprised it took over 15 minutes to get a hot coffee. At least it was good coffee.
- RDRaul DominguezSep 16, 20251.0Slow service. Pay your employees more so they are incentivized to move faster and actually hire more people.