Dunkin'

Reviews

• JM

  Johnny Namay Mory

  Oct 30, 2025
  1.0
  The website says they open at 4:30 in the morning. Well, it's 4:52 and this dive is closed.
• LL

  Lourdes

  Sep 10, 2025
  1.0
  On September 10, 2025, at 5:56 am, I arrived at this Dunkin' Donuts location. My children were en route to their bus stop, and we attempted to place an order for a snaking bacon and loaded hash browns. Unfortunately, we were informed that these items were unavailable. We proceeded to order alternative items, only to discover that they were also out of stock. I then placed an order for a sausage egg and cheese on a croissant and a donut with two strawberry refreshers. Upon arriving at the window, I noticed that the lights were off, and I saw the same individual who had provided poor service last year. I requested that he confirm my order, and his response was dismissive, stating, 'I'm not reading off your order, you know what you ordered!' He then walked away, and I overheard him making a comment to another employee, 'It's that lady again.' I am unsure what issue he has with me, but his behavior is consistently rude, and it appears to be condoned by the establishment. His arrogance is unparalleled, and I have never encountered anyone with such a lack of customer service skills. Fortunately, another employee intervened to complete my transaction, as the initial individual refused to assist me. I explained to the new employee that I simply wanted to verify the accuracy of my order. He completed the transaction without comment. It is possible that the rude employee's behavior is intimidating to his colleagues, but I will not tolerate such treatment. If this establishment wishes to maintain customer loyalty, I strongly suggest that they remove this individual from customer-facing roles. His behavior is unacceptable and reflects poorly on the business. I will not be returning to this location again. I would have given this establishment a zero rating, unfortunately, one star is the lowest option available. This location appears to have unprofessional staff members. They do not seem to be morning-oriented individuals. It is almost as if they lack enthusiasm for their job and feel compelled to be present.
• JN

  Jenaya Nelson

  Aug 30, 2025
  1.0
  I waited forever for someone to take my order so I assumed the speaker was not working.I get to the window and they tell me to go back around!🤬 This drive through has no way of backing out or getting out the line so I just wasted 20 minutes of my life! The least they could’ve done when I got to the speaker was to say hold please so I know the speaker worked! 10 minutes getting to the speaker and another 10 minutes waiting to get to the window and still no coffee!🤦🏽‍♀️
• DV

  Duncan Vogel

  Aug 15, 2025
  2.0
  Coffee tastes very burned
• SR

  Shelley R

  Aug 7, 2025
  5.0
  Loving the new refreshers.