Dunkin'

Reviews

• AY

  Alexandra Young

  Oct 15, 2025
  1.0
  Not a pleasant visit. Just asking if you had glazed donuts and a maple donut, instead of answering the question it’s how many donuts are you getting with an attitude like I’m bothering you so much. I don’t work there, I can’t see your donut options from outside of the building ma’am. It’s completely free to be kind, unless it’s coming out of your paycheck and I’m unaware. Do better.
• CA

  Chris Allen

  Sep 2, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Work N Roll has quickly become a favorite spot for my girlfriend and me. The food is fantastic — big portions at prices that are basically the same as McDonald’s, except here you leave with enough for two meals. And let’s be real, who doesn’t love leftover Chinese food the next day? The staff is always kind, attentive, and quick with service. The atmosphere is quiet and comfortable, which makes it a perfect place to relax and enjoy a meal. Honestly, I recommend it to anyone who wants great food without breaking the bank. My only “complaint” (if you can even call it that) is that my girlfriend and I ended up with the exact same fortune in our cookies — but that’s on the fortune cookie company, not this restaurant. 😅 All in all, Work N Roll is one of the best hidden gems in Biddeford, and I can’t recommend it enough.
• RW

  Riana Williamson

  Jul 26, 2025
  1.0
  Employees were great and Customer service. The reason for the One star is for the franchisee who doesn’t allow their workers to receive tips. Such a shame. When I hear someone say “I’m not allowed to take a tip” it’s a direct reflection of management and the ownership.
• JM

  Jen Martel

  Jul 24, 2025
  1.0
  I ordered through the app. I was on my way to work. I realized when I got here, that I had done my order as a walk-in. I ended up in the drive-through. It was quicker and I was on my way to work. When I told him I was here to pick up a mobile order and I gave them the order number in my name, I also told her that I may have done it as a walk-in order instead of a drive-through order. She proceeded to tell me that they were too backed up then I had to come inside. A little annoyed but whatever. I proceed to go through the drive-through and go around and I had to sit there for almost 5 minutes because there was a backup of traffic. I don't see why she couldn't just turn around walk about 15 feet grab my stuff and hand it to me. What was the big deal? I go inside anyway. They were busy. But the glaring look I got from the girl at the drive-through? Not necessary. It's not hard to say in a nice way for me to come inside in the future if that's the way I'm setting up my order. Not to mention my coffee wasn't made right either. This is a common thing with them. So I won't be frequenting this Dunkin' Donuts ever again. These girls here need a serious attitude adjustment. Maybe go find a better job or you're not making 16 bucks an hour. Rather than take it out on customers who pay to utilize your restaurant when they can go to plenty other places that are just as good if not better.
• RS

  Rich Stevens

  Jul 22, 2025
  5.0
  Perfect...clean, fast service, nice employees!