Dunkin'

Reviews

• AM

  Ashley Machado

  Jun 22, 2025
  1.0
  Never have their phone line on so when a mistake is a made or when they forgot items unless you go back you aren’t fixing it ! Never mind every dasher talks about how miserable and arrogant the workers are ! If you don’t like your job get a new one !! Bunch of addicts who are legit tweaking. I absolutely hate this place because of their workers whatever ones who 8am beat it !
• IG

  iShift Gears

  Apr 26, 2025
  1.0
  The asst/manager on 4/26/25 around 9am was so rude. That's not how you treat your customers. I always ask for my coffee made the same way. This manager refused to make it. I never had a problem ever at any Dunkin. I always ask for extra ice but I also ask for a larger cup since im getting less coffee. I NEVER have any issues. Next time ill ask for ice on the side?! Would that have changed? I go to Dunks atleast 3 times a day. This is the same reason I stopped coming to this Dunkin and go elsewhere. As you can see from the reviews, this isn't the greatest dunkin. The managers mainly, the one working around 9am should fine a new job. She even looks miserable. Definitely no people skills. The employees were all nice, excellent and I felt bad for. The employee tried to do what I asked but the manager said no. What's that tell you?!?!. I plan to call Dunkin corporate next bc that's not what you call customer service. Without us buying, no one will have a job. Remember customer comes first before your ego. Just saying. I won't be back. I was in a rush and decided to give them a shot but now I remember why I stopped going. Especially after my favorite Manger moved to North Main st this place has gone down hill fast.
• FH

  Fahmida Hussain

  Apr 6, 2025
  4.0
  I’ve been coming to this Dunkin’ for a couple of years and used to get great service. Lately though, especially over the past year, my mobile orders are rarely ready when I arrive—even though I order ahead. I usually visit on weekends and always see just one person working, with a growing line of customers. It’s frustrating, and I’m not sure why more staff aren’t scheduled during busy times. Hope this gets addressed soon.
• GD

  Grace Desousa

  Dec 24, 2020
  1.0
  Stopped in for expresso at 720...and got told there machine was off for the night when they close at 8? I thought dunkin was suppose to have drinks until the last 5 minutes... but i mean whatever. Kinda annoying