Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
This is the worst dd around and the people that say it’s good keep going there they need to shut that place down I personally will never give them another penny of my money
RM
Razan Mhessin
Aug 29, 2025
1.0
I had a terrible experience at this Dunkin’ Donuts. We arrived at 8:25 PM, well before closing at 9:00, and the employee made it very clear he didn’t want to serve us. He acted annoyed from the start and, after reluctantly taking our order, he didn’t even give us all of it. When we asked about the missing items, he rudely insisted we already took them—even though we were standing there empty-handed. Instead of fixing the issue, he told us to “leave” and even threatened, “don’t make me come out.”
This was completely unprofessional and unacceptable behavior. If the store is advertised as open until 9:00, customers should be treated with respect up until closing time. Very disappointing experience and I will not be returning to this location.
QM
Qais Masad
Aug 29, 2025
1.0
Terrible Experience – Never Coming Back!
I went to Dunkin’ Donuts tonight around 8:25 PM to grab a coffee, and the guy working there was unbelievably rude. He told me they close at 9:00 PM but refused to serve me, saying they were already closed. When I asked why, he started yelling at me in front of other customers! Totally unprofessional and unacceptable. If you close at 9, you should serve customers until 9, not turn them away 35 minutes early. Worst customer service I’ve ever experienced at a Dunkin’.
FP
Faybian Plummer
Aug 11, 2025
1.0
Never coming here again. I came to get my food remade from a Dunkin down the street. They refused to make it with attitude saying they couldn’t bc it’s not the same owner. While I used to be a store manager at Dunkin’ and understand that. There’s a customer service common courtesy rule Dunkin’ has to just remake it for the customer. If their boss was there they would’ve remade it. But bc the sandwich station person didn’t feel like it they said no. So disappointed as I usually come to this one. Not anymore