Dunkin'

Reviews

• AB

  Alisha Blackwell

  Sep 19, 2025
  5.0
  I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
• MV

  Mike Vance

  Sep 4, 2025
  1.0
  Wish I could give 0 stars....how does an ice cream place have no ice cream???? Very disappointing
• CW

  catherine woodward

  Aug 24, 2025
  3.0
  Toilets and Urinal we nasty!!! Doesn't look like they ever been cleaned 🤮 Toilet seat had feces on it!!!! Mens bathroom had personal waste products visible in trash. Not posting pics blaaaa
• KR

  KD Robins

  Aug 21, 2025
  1.0
  Twice this week they have changed my app order. I get that they run out of stuff, that isn't the problem their reaction to not having what was ordered is the problem. On Tues we ordered a large hot coffee, they were out of the large cups, so instead of upgrading it to an XL, they downgraded, offered no refund for the difference, nor did they offer anything else. Also, they put the SAME amount of creamer and sweetener in the drink, instead of waiting until we got there to find out how we wanted it adjusted, so the drink was overly sweetened and creamy, my husband couldn't even enjoy his SMALLER coffee. Today, they were out of large ice coffees, I understand that they had no option but to downgrade it, but again offered no refund. When I specifically asked for a refund, she did try to process it, however, couldn't because I didn't have the card. My kid put the order in with their virtual card, so even if they were the one to pick it up there wouldn't have been a card. And yet again, she offered no alternative compensation. If you're going to downgrade something, you should at least automatically refund the difference OR offer some type of compensation.
• KB

  Kate Barhite

  Aug 14, 2025
  1.0
  Horrible customer service. Stood there for 8min. And no one ever said anything to me. Totally ignored me the entire time I was the only one at the counter.