Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Council Bluffs, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Workers were not working, they were filthy, dirty and rude.
DS
Danielle Stegeman
Oct 2, 2025
1.0
I went to Dunkin on a Tuesday night. The guy behind the counter looked like he had been working on a car was filthy dirty we got a dozen donuts and they were not even fresh when we went to eat them. Place has gone way downhill would not recommend.
BI
Bee Divinely Inspired
Sep 26, 2025
2.0
I ordered the same drink I’ve been drinking for years. It’s the only drink I’ve ever ordered from DD. The Iced Caramel Craze was a lot stronger than normal, almost no sweetness to it. I let the workers know it tasted a little off and they were rude and acted like they didn’t want to do anything about it. No one, other than the nice older cashier lady smiled. The other 4 workers looked miserable. I don’t even like Starbucks coffee, but I’d rather go there to see their smiling faces, service really makes a difference. There was a cart with shelves full of donuts and such sitting all open with flies in the store. I will not be back to this location whatsoever.
JM
Joy Mathews
Sep 21, 2025
1.0
When traveling, the reason that you stop at a chain restaurant is to know what you'll get . . . should be consistent from one location to the next. My frozen coffee was delicious. I also ordered a bagel, toasted, with cream cheese on the side. The bagel wasn't sliced even though it was warm - and they had no knives for the cream cheese . . . WHAT???? My friend asked for her breakfast sandwich on a bagel but it came on a croissant. Very disappointed with this location.
IW
IZaiah WIlliams
Sep 19, 2025
1.0
I went to Dunkin on broadway got 2 pumpkin spice latte they didint put no cinnamon on nothing top like how picture looks I got 2 work and tasted like just straight milk no flavor whatsoever im not one to complain but I go there all the time n its allways hit or miss n I call the manager to see if I can get my money back n she was just so rude !over the phone explaining how she made it n made it right and that there’s no way it taste like that but if it tasted good I wouldint have called ? but don’t look or taste nothing like it I will no longer be going here again so disappointing ..