Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
752 reviews
5 stars
368
4 stars
116
3 stars
76
2 stars
53
1 star
139
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly and attentive staff, others report rude interactions and poor service.
Product Quality
Many customers enjoy the coffee and donuts, but there are frequent complaints about incorrect orders and inconsistent drink quality.
Atmosphere
The location is generally described as clean and comfortable, with some positive mentions of motivational signs and decor.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and disorganization during busy periods.
Management
Management receives mixed reviews; some customers commend the manager's efforts, while others criticize the lack of oversight and poor staff behavior.
- JWJessica Wilcox3 days ago5.0I use to always go to this store. I moved to another state came back to this store.
- TMTodd “Magick72”Oct 15, 20254.0I've been going to this location every day through the week for the last 4 months. I get the same thing. Medium UNSWEET iced tea and sesame bagel with butter. Most days they burn the bagel some days it's barely hot bread. I don't say anything about it usually because nobody cares about the customer anymore.
- ACAlma CuricOct 7, 20255.0This is my favorite place for taking the coffee ☕️
- KKKausu KollySep 21, 20251.0Me and my gf went while we , the lady on the speaker was rude as hell when we got to the window to make a payment she just gave us a dirty look and gave the food , no greeting no nothing just a rude experience
- RRRichardAug 29, 20251.0I placed a mobile order at the wrong location, and this location didn't honor my coffee. Horrible customer service, won't be back.