Dunkin'

3.7
349 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Addison, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1750 West Lake St, Addison, IL
60101, United States

Hours

Reviews

3.7
349 reviews
5 stars
164
4 stars
61
3 stars
36
2 stars
17
1 star
71

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders and misunderstandings during the ordering process.

Food Quality

Several reviews mention dissatisfaction with food quality, including stale items and cold food.

Cleanliness

There are complaints about cleanliness, including dirty tables and unsanitary conditions.

Speed of Service

While some customers appreciate fast service, others report long wait times and slow drive-thru experiences.
  • CM
    Cris Mercado
    Nov 5, 2025
    1.0
    This is the most disgusted I had experienced. Never ever buy coffee in this location again. I found fly in my coffee. If you value your life. Never buy here again. This location need sanitize.
  • BH
    Breanna Hernandez
    Oct 3, 2025
    1.0
    Absolutely the worst no receipt was given had rewards preloaded on my card and trying to explain it to her and she was not listening I love my Dunkin on York will never go back to this location
  • LB
    Laura Bonilla
    Oct 2, 2025
    5.0
    Best customer service ever! Keep up the great work!
  • GB
    Gus Basdekis
    Sep 25, 2025
    4.0
    Good service nice people! 😁
  • JT
    joanne taylor
    Aug 7, 2025
    2.0
    So slow never told me amount or gave me receipt