Dunkin'

Reviews

• SS

  Sue

  1 day ago
  1.0
  Horrible experience! Rude employee! Her name is Lizzie .Ordered donuts got home and found a donut that looked like someone had taken a bite. Drove back to the store and asked for a manager. The employee who was very rude and unprofessional said there was no manager. I asked for a supervisor and got the same response. I opened the box to show her the donut and she just gave a blank stare and asked what was wrong?! I had to point out the obvious donut that looked bitten only for her to point behind her and show me a chunk of donut on the shelf and explained that it had broken off! I asked her to replace it. Again, with no apologies she reached for another donut and practically threw it in the box! I had enough of the rude behavior and asked for a refund. She walked off and asked her fellow employee to help. Michelle had a better attitude and issued my refund! Such a shame that this is how they are treating customers! Would give ZERO stars if I could! DISGUSTING 🤢
• CC

  Claire

  4 days ago
  1.0
  We ordered bacon and when we pulled around the corner they gave us half of our order. We said we had ordered bacon and the lady said it’s coming. We did NOT get the bacon and she said we had to go around behind the long line behind us to get our bacon that we had asked about. We explained that it was not fair and we had asked when the bacon was coming. When we were still talking a lady who had honey brown hair and her hair was tied up proceeded to shut the window in our face while we were still talking. We did not get any bacon nor an apology or any compensation. It was her own fault for not ringing it in when we repeatedly asked for it. BTW we had somewhere we were running late too so we could not wait in the long line to go and get the bacon. We now had one hungry person in the car and the time they spent telling us to go around and arguing with us they could have made the bacon and we could’ve paid and left.
• KS

  Kareem Sheppard

  Sep 27, 2025
  5.0
  The appetizers were flavorful and set the tone for the meal perfectly.
• JH

  Jeff Hales

  Sep 17, 2025
  1.0
  The caramel macchiato that I just bought is undrinkable. I get one of these a couple times a week at different locations, so I know what they’re supposed to taste like. The one I got here was absolutely disgusting. I don’t know what they put in it, but it was EXTREMELY bitter and so GROSSLY sweet at the same time. I don’t know how you mess up a drink with 5 ingredients, but they destroyed this one. As expensive as these things are, this should never happen.
• TH

  Tyron Houston

  Sep 16, 2025
  5.0
  Daughter was pleased with her beverage. Drive Thru was efficient at 10am.