Dunkin'

3.7
434 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bartlett, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
225 E Lake St, Bartlett, IL
60103, United States

Hours

Reviews

3.7
434 reviews
5 stars
215
4 stars
82
3 stars
33
2 stars
13
1 star
91

What are people saying?

AI-generated from customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty windows and food preparation areas.

Order Accuracy

Many customers experienced issues with incorrect orders and items missing from their requests.

Quality of Food

Several reviews mentioned stale donuts and poorly prepared food items.

Speed of Service

While some customers appreciated quick service, others noted long wait times and inefficiencies.
  • KP
    kim paxson
    Oct 13, 2025
    1.0
    As you enter this facility there windows and everything inside is filthy !!! Customer service is pathetic and extremely rude!!!! Donuts are always stale and the donuts case is dirty. Very very unsanitary. Stay away from this location if you don’t want to get sick
  • KK
    Kay K
    Sep 9, 2025
    1.0
    Closed before the closing time of 9pm. No one was even inside.
  • GH
    George Haralampopoulos
    Aug 24, 2025
    1.0
    Ordered a decaf coffee and they gave me strong coffee with caffeine in it terrible always too lazy to make a pot of decaf
  • GT
    Giavanna Tenney
    Aug 23, 2025
    1.0
    Asked for loaded hash browns…. No cheese
  • AS
    Abby Solorzano
    Aug 1, 2025
    1.0
    Didn't give me what I order.