Dunkin'

Reviews

• NC

  Nelly nelua Cruz

  Oct 10, 2025
  1.0
  Horrible I ordered a mobile order. Everything was wrong, so I had to wait in the lobby for my order to be remade. I happen to stand off to the left of the lobby, and I realized that my food was being made with out gloves I quickly referred an asked the lady at the front counter why my food was being prepared without gloves, and I was told that their hands was washed at this point. I no longer wanted anything to do with my food so please be advised if you come to this Dunkin your food is being prepared without any gloves, being touched by several people and thrown into bags. This is absolutely. Incredible behind the scenes I have notified the health department today and for anybody reading this message, please Be aware that all food is being prepared without gloves this is disappointment of the employees and managers touching others food as if it the own. with her bare hands. This is just unacceptable.
• JW

  Janique Watson

  Oct 4, 2025
  1.0
  I was in the drive-through at 6:50 AM and the so-called store manager Angela Evans was the most disrespectful person I have ever had an encounter with at Dunkin’ Donuts. to the point where I had to get out of my vehicle, go inside and have a verbal argument with her and she said to me “I don’t have a right to feel disrespected. She’s sorry that I felt that I was being disrespected“ even though she said in the drive-through to read my own order off the screen, she’s not gonna take my order, even though there were two people, including myself in the drive-through line, not only that once I went inside, she continue to be combative, leaning in over-the-counter and just being extremely argumentative instead of leading by an example I simply asked her for her name and she pointed to the door indicating that she was the store manager, which I responded if you’re store manager, then you should be leading by example someone like that should not be in a position to run a store because her customer service sucks! Her attitude alone makes me not want to visit this location. I am very disappointed at the way that she conducted herself, especially at the early times of the morning.
• LB

  Lou B

  Aug 17, 2025
  1.0
  I like their apple fritters and even though they're a bit pricey I would treat myself to one every now and then but not so much after the last one I got was about half the size and not much filling. I made a comment about it being so small. That was just shameful to charge $2.50 for that one bite of donut. Maybe it's just this location but I will not be paying for that again.
• TC

  Trinity Clendenning

  Aug 5, 2025
  1.0
  This Dunkin is completely unprofessional and has messed up my order numerous times. I ordered their new wake up wrap with the hash browns ( I ASKED FOR NO MEAT)… the lady said it doesn’t come with meat I said okay perfect… I received my order and well it has bacon on it(I have dietary issues that doesn’t allow me to eat fatty meats)… when I returned I politely asked if I can have another one without meat, the lady proceeds to argue with me saying it comes like that, I told her than why would you first tell me that it doesn’t come with it…she continues to say that the meat comes with it I don’t know what u want me to do… long story short instead of assisting me she wanted to argue with me and dismiss the fact that she messed up. This was at 5:30am yesterday. Today I got a single strawberry donut and for some reason they put it in a plastic wrap… this literally made the icing come off the donut (this may just be DD issue instead of a customer service but this is just ridiculous)
• SG

  Samantha Geiger

  Aug 2, 2025
  3.0
  Don’t waste your money on the food. I thought a bagel would be safe…it wasn’t.