Dunkin'

Reviews

• DP

  David P

  Sep 16, 2025
  1.0
  This has to be the worst Dunkin’ Donuts I’ve ever been in. The customer service is horrible. It takes forever to receive your food. They constantly make mistakes on the order and they just don’t care about the customer there.
• SS

  Samantha Spacone

  Sep 15, 2025
  1.0
  🚨‼️Legit the WORST customer service I EVER receive. They need better management. I am not sure who the manager is but I have asked to speak to the manager after one of the employees on multiple occasions has been beyond disrespectful to me and then calls me names and walks away in the middle of my order. It is the African American women - she won’t ever provide her name because I state I want to file a complaint about her. She cuts me off every time I try to order it’s the worst customer service I have ever experienced and I am in the business myself - I worked at dunkin for 5 years it was my first job and it is appalling to see her behavior and not be welcoming. I decided to not go inside to experience her attitude I will go through the drive through and she is even WORSE! She yelled at me while I was ordering because she started to make my drink without letting me finish how I want it made and she blamed me for it… idk who trained her but she is a very mean women - also she yelled at me for asking for a certain donut called the taillight donut that a lot of Dunkin’s in SOFLO carry but that location doesn’t which is fine but she screamed at me to tell me no dunkin carries it… I will update this post with the dunkin I usually go to with a photo of it carrying it. I hope you can work on re training the staff because it is a great location but not worth the trip for the terrible service and experience.
• CR

  Carlos Osabas Rodriguez

  Aug 28, 2025
  3.0
  Usually, I go to this Dunkin’ Donuts all the time ordering something and I say specifically what I want they always do whatever they want and when you ask just maybe for simple sugar, they are very disrespectful
• GN

  Gina Nusret

  Aug 20, 2025
  5.0
  Frankye was so kind and helpful! Great customer service!
• JH

  John Hochstaedt

  Jul 29, 2025
  5.0
  Jenneh is the best! So friendly and quick with my order. I love DD.