Dunkin'

Reviews

• GD

  Gregory Davis

  Sep 24, 2025
  4.0
  Coffee hot and fresh.
• SC

  Suzanne Catharine

  Sep 20, 2025
  1.0
  Stopped by at 6pm. Was told they close at 7 and they don’t brew coffee this late in the day. Not that I asked them to brew a fresh pot. Was just told we close in an hour and “I’m not brewing a fresh pot”
• JM

  jesse miele

  Sep 13, 2025
  1.0
  Absolutely aweful they always get my order wrong no matter what and the only customization I ever do is no cheese and They will somehow mess that up i’m always waiting at the counter for atleast 5 mins while nobody comes and takes my order even when they’re not busy the employees always give an attitude for no reason, I am not the type of person who writes negative reviews but the service at this location is so terrible could not be any worse.
• KW

  Kimberly Westfall

  Sep 8, 2025
  1.0
  2-3 people in line so it didn't take long to get our order. Got to the window and before I even took the drink as I knew it wasn't right I let the lady know exactly what I asked for. The drink they were trying to hand me had 6 or 7 extras added including two shots of expresso. I simply asked for a caramel frozen coffee. May seem stupid to add a review but what got me the most is after explaining to the lady exactly what I asked for - no extra, not even a minute later they provide me the same drink from the same cup originally handed to me but without the whip cream on top. Told me they remade it. Drove off went inside and they proceeded to tell us that this is correct and it's just the sticker. No you lied and thought I wouldn't notice. Rather then taking the accountability and remaking it properly the first time I let them know. Guy starts to remake the drink and continually states that my fiance said I was allergic to cream. Like where did that even come from because neither one of us had said that ever. I let him know twice that I wanted a normal caramel frozen coffee that is made with normal cream. Guy comes back with the blender and almond milk and continues to say that my fiance said I was allergic to cream so what do you want... Like for the third time if you opened your ears, no one ever said I was allergic. Finally remade the drink exactly how I asked. No reason I had to explain it as many times as I did nor have to come in after explaining at the window. Team needs to slow down, read the screen/stickers to the receipts properly and stop pushing it on the customer to help them do simple orders. I'm sure they will just say it was my fault and I'm being a "karen" but it's definitely not when it comes to a full coffee order screw up. The team has messed up on our orders before and we never said anything as it wasn't a big deal for minor misunderstandings or mistakes. Icing on the cake was you lied!
• BB

  Breanna Berger

  Aug 31, 2025
  1.0
  If I could give this place -100 stars I would. I have never experienced such HEINOUS customer service in my life. From the wait time just to place an order to the repulsive behavior from the people at the window and their manager. Arguing with the customer about what they ordered instead of fixing their mistake, giving unnecessary and vile attitude to us when we respectfully explained the difference in what we ordered to what we got. Absolutely DISGUSTING behavior from every employee. We simply wanted a coffee instead of a glass of milk and some kindness would have gone a long way.