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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Essex, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I placed an order on the Dunkin’ app, but it went through three times by mistake. I immediately called the store to cancel two of them, and they told me they were out of the product I ordered anyway — so I asked them to cancel all three and issue a refund. They said they couldn’t do that and that I had to contact corporate.
I’ve now called corporate at least 10 times over the course of a few weeks, and each time I’m told the refund has to come from the franchise owner. The franchise has never called me back, and I still haven’t received a refund.
So, I’m out over $100, never received a single item, and no one has taken responsibility. Extremely disappointing and frustrating experience — I expected much better from Dunkin’.
AM
Alexa Madrid
today
1.0
No tienen ni amabilidad para atender y siempre están gritándole al cliente y le facturan mal las cosas a uno
BB
Brandon
Oct 8, 2025
1.0
Lucky i check before i sat down but something said to me with soap and trash all over the bathrloom in the bathroom they didnt have toilet paper and when I asked the guy seemed to have a problem getting it he made one of his workers that was father way do it after I asked twice and said I need to poop
AA
Amy Anderson
Sep 24, 2025
1.0
Store is disgusting and dirty they was closed by health department
RK
Rita Kabejean
Sep 8, 2025
1.0
No, honestly, when I tried to talk to them, I didn’t understand them. They said that I asked for two wraps, but they gave me a wrap with coffee. I didn’t want a wrap with coffee. I took one wrap. They made me pay $6, and I don’t know how much this food is. I didn’t ask for it. They compensated me based on a wrap they did for $8. Honestly, I will never deal with them again.