Dunkin'

Reviews

• RK

  R. Knight

  Aug 20, 2025
  5.0
  Great customer service.
• JT

  Juan Torres

  Aug 16, 2025
  1.0
  This is the second time I’ve ordered an Iced Macchiato (Large, Regular, Whole Milk, Caramel Swirl (4), with an extra shot of espresso $1.49, and less ice), and received it incorrectly. The same employee gave me a drink that was very light, as if it was missing both the standard amount of espresso and the extra shot I paid for. This is disappointing and makes me feel like I’m not getting what I ordered. If this continues, it may cost you a loyal customer.
• JW

  Janny Will

  Jul 13, 2025
  1.0
  This is my neighborhood Dunkin and I am a coffee addict, so naturally, this place should be getting all of my business all of the time. Unfortunately, every time I have gone to this store, the staff has been extremely rude OR so uninterested in their job. It’s as if you are disturbing them by stopping by— I’m talking eye-rolling, huffing and puffing, and just a generally unwelcoming attitude, which is super unfortunate. As far as food quality goes, a regular cup of coffee should be pretty basic but their coffee is weak. Donuts have been alright. Lastly, let’s talk atmosphere— this store has been dealing with a knocked down pillar for quite some time, which is quite the eye sore because it give the impression that the place is run down… not to mention the super unsafe vibe from the sketchy parking lot. I frequently see transient people hanging around. This could be mended with a
• LR

  laura rodriguez

  Jun 26, 2025
  1.0
  I’m absolutely outraged by the treatment I received at Dunkin’ Donuts. I was given a super-hot coffee with no sleeve, which could have easily burned my hand. When I asked for an extra cup just so I could hold it safely, the employee Tarrel charged me $1.54 for an empty cup. That alone is ridiculous — but what made it worse was the rude and condescending attitude I was met with. I then asked Tarrel to speak with a manager, only to be told none was available. When I requested the name of the manager and the regional manager, the employee flat-out refused to give it to me. This is not just poor customer service — it’s disrespectful and unprofessional. This is not the first time that it happens, it's every time I pass by, it's always something with the staffs' attitude. The District Manager Trystan or Kristen Bach and Ops Manager Sonja should step up their game at hiring because they're doing poorly
• SJ

  Savannah Jessee

  Jun 25, 2025
  4.0
  Let me just tell you I’ve been coming to this Dunkin for months and these two same women have been there and they have no smile on their face no customer service just a very standoffish. I’ve noticed that you guys have a new worker there a man and he is the most sweetest most smiley best customer service in that whole restaurant he deserves a raise, especially when the other women at the Dunkin are telling him not to talk to customers that is horrible customer service I was really having a great conversation with him. The only conversation I’ve ever had with the worker there.but that boy great customer service the best person I’ve experienced there in my months of going