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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shelby Township, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Hot and cold coffee drinks are consistently terrible. Management is definitely cutting corners to make more money. I called the Dunkin corporate office and their service is also horrendous. The Dunkin company is 50 years behind Starbucks!
SK
Selvana Korkes
Aug 26, 2025
1.0
If there was an option for zero stars, I would give it. I ordered a shaken espresso with food, and the drink was terrible. It was overly creamy and didn’t taste like coffee at all — I actually watched the barista barely put any coffee in it. When I asked politely if it could be remade because it didn’t taste right, she refused. I then asked to switch to something else since I had already paid, and she told me, “we don’t give free stuff.” That makes no sense — I had just paid for a drink I couldn’t even drink. Absolutely the worst customer service I’ve ever experienced.
ES
Elizabeth Smith
Jul 31, 2025
5.0
A couple times a month I go through the drive-thru and get a decaf coffee and a dozen donuts. This makes my day! The donuts are fresh with a great variety, the customer service is professional and the location of the store with the drive-thru it's very convenient. I think this is the best Dunkin Donuts!
ST
Sara Tigue
Jul 14, 2025
1.0
and went into this location on my lunch break went directly inside because I didn’t have a whole lot of time.
Had three people literally look at me and turned their back. They had one person in the drive-in.
Then, finally, from one who probably was the manager email to attend to a beeping machine. And after some time Finally look at me and say we’ll be with you in a minute.
Totally unacceptable. Why have so many employees if none of them are going to be their job?