Dunkin'

Reviews

• LN

  Luan Nguyen

  Aug 28, 2025
  1.0
  Very rude no skills on customer service
• KS

  Kerri Stolberg

  Aug 24, 2025
  1.0
  Employees can’t follow directions at all. I usually place a pickup order and half the time it’s not ready when I drive up there (I give them at least 10 mins before going there), or it’s wrong. Today my sandwich had yellow cheese instead of white cheese and my matcha had way more vanilla in it than I asked for. I purposely put ONE pump in the app, not three for a medium, it’s not a mistake on my part, and I don’t want someone hitting the pump a bunch of times. Also I ordered 10 munchkins and I didn’t get a single glazed one! It’s 10:30am, they can’t be out of them. I used to work at Dunkin’s as well so I’m pretty disappointed every time I come here.
• OL

  Orlando Lebron

  Jul 15, 2025
  1.0
  Slow or short staff who know half of order no team work too much talking 🤔 anyways
• PC

  Peter Casparriello

  Jul 4, 2025
  1.0
  Dunkin' donuts has gone downhill. I'd rather eat at McDonald's
• BG

  Brittany G

  Jun 26, 2025
  1.0
  To whoever is running this Dunkin - you should have your staff focus on customer service. This is the only location where I’ve had consistently poor experiences and today was more of the same. The girl working on Thursday, 6/26 at 11:15am needs a MASSIVE attitude adjustment. Not acknowledging most of the customers, my pick up order took almost 20 minutes to complete, and once she finally did she threw the bag down on the counter in front of me without saying a word as if I personally did something to her. I get that food service isn’t the most fun job and customers can be challenging too, but taking it out on other customers is unnecessary and uncalled for. If staffing is the issue and you’re unhappy and over worked then take it up with management rather than taking it out on the public.