Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mokena, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
244 reviews
5 stars
158
4 stars
35
3 stars
16
2 stars
9
1 star
26
What are people saying?
AI-generated from customer reviews
Service Quality
Most customers praised the staff for being friendly, efficient, and professional, although there were some reports of rude behavior during busy times.
Speed
The drive-thru service is frequently noted for being exceptionally fast, even during peak hours, with many customers appreciating the quick turnaround.
Food Consistency
While many customers enjoyed the food and coffee, there were occasional complaints about incorrect orders and food quality, such as cold or stale items.
Cleanliness
The location is generally described as clean and well-maintained, contributing positively to the overall customer experience.
Customer Loyalty
Many customers expressed strong loyalty to this Dunkin location, often citing it as their favorite due to the consistent quality and service.
- JSjeffrey sturt2 days ago5.0Great service every time!!!
- TSTom SOct 30, 20255.0This particular Dunkin is the only location I would say is the Kindest and also has the best food. The reason I say this, is because they actually prepare the food properly! My bagels and croissants are toasted perfectly and food is NEVER undercooked! Other DD's in my area continually, just cant seem to get it right. But this Mokena location actually cares about what they serve people, and for that, Thank You!
- PPPoeticHonestyOct 4, 20255.0Great service inside and out, can be busy but the line always moves quickly.
- BHBrittney HildebrandSep 11, 20251.0I went through the drive through and as I was saying what I wanted (a simple easy drink to make) and the worker interrupted me not once but TWICE and was just being overall rude and having an attitude with me. When I pull up to the window she gives me no receipt nor did she ask me if I wanted one, then she hands me the completely wrong drink. I rate this location a 1/10 overall my experience was honestly just horrible especially since I was really nice to that girl.
- JCJohn CouwenhovenJul 28, 20255.0I love my iced coffee. Fastest service ever. I tell them that they are faster than Jimmy John's