Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
506 reviews
5 stars
287
4 stars
78
3 stars
36
2 stars
28
1 star
77
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, noting their positive attitudes and willingness to assist.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving the wrong items or having their requests mismanaged.
Cleanliness
The store was often described as clean and well-maintained, contributing to a pleasant customer experience.
Speed of Service
While many customers appreciated the quick service, others reported long wait times, particularly during busy hours.
Management Issues
Several reviews highlighted concerns about management practices, including employee treatment and lack of responsiveness to customer complaints.
- MCMike Carroll5 days ago4.0Waited a long time in drive through before someone spoke to us
- DCDee CompeOct 7, 20255.0Awesome online then in-store service.
- OOOleksandrOct 6, 20255.0I like their French vanilla coffee
- SEShawn EllisOct 2, 20255.0Nice bathrooms
- EDEmi DSep 20, 20255.0This is my favorite Dunkin! They always get my coffee right and the night vibes are great. Very friendly 😊❤️