Dunkin'

3.6
298 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kalamazoo, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5200 S 9th St, Kalamazoo, MI
49009, United States

Hours

Reviews

3.6
298 reviews
5 stars
142
4 stars
51
3 stars
23
2 stars
20
1 star
62
  • NC
    Nathan Crain
    4 days ago
    1.0
    Stopped by for donuts and mocha iced coffees. Everyone in our family that had the mocha drinks had uncontrollable vomiting. I tried to call and let them know but every call went to a full inbox. Highly recommend avoiding this location.
  • EE
    Erinn
    Oct 14, 2025
    1.0
    I don’t usually like to leave negative reviews but this was a new low. I could tell the person handing the food over was frustrated, not sure what about, but no biggie. I said have a good day before leaving and they just turned around. Okay, bad day maybe? Get home and check my food to find it wasn’t even heated up.. I only ordered a grilled cheese with bacon added on, and they didn’t even put the bacon on it. I guess I just happened to catch them on a bad day but this is still not acceptable.. the food isn’t cheap and this was supposed to be a treat for myself after work. I’ve had this happen before here but I just let it go, but not this time. I will not be ordering food here again, wasted $6 for a grilled cheese, or I guess just cheese sandwich since it wasn’t even grilled or cooked. But hey, the coffee was good though, so thank you for that at least.
  • KH
    Kaylee Henderson
    Sep 19, 2025
    1.0
    I ordered two simple drinks and neither one was correct. They gave me a tore up donut.
  • BT
    Becky Taylor
    Aug 15, 2025
    1.0
    If I could give half a star I would, if u have only went through the drive thru at this location beware. The inside of this place is disgusting 🤢. Tables with stains and food, had to clean a spot to sit. Floors looked like they had never been swept or mopped. The guy behind counter kept touching all the donuts, moving the old to the front. This in between touching money and orders. Ordered a bacon bagel sandwich and it was like rubber because they cooked it in microwave. Watched guy cooking touch his face and nose than just wipe his hands on shirt. He just kept on working. Guys rotating between window, cooking, & register while not washing hands at all. I will Never go to this location again...so dirty.
  • JM
    julia mosier
    Jul 7, 2025
    1.0
    customer service is bad, they usually mess up food