Dunkin'

Reviews

• LL

  L. A. (L.A.)

  Oct 10, 2025
  3.0
  My cup of coffee cost me 9 dollars and change. I also was disappointed with the taste.
• LL

  Lisa

  Oct 2, 2025
  1.0
  This has to be the worst Dunkin’ Donuts in Rochester. I unfortunately keep going there because it’s close to my house but every single time it’s a terrible experience and I keep telling myself I’m never coming back again. On top of the service being slow, they NEVER have donuts.
• SS

  Shenee Sapp

  Sep 18, 2025
  1.0
  I was acknowledged after standing there for a while waiting to order. I was told they would be with me but the cashier proceeded to continue to help the lady working the drive through window, all the while they both see me standing there and NEITHER LADY stopped to take my order….so I turned around and bought 2 slim Jim’s instead to put something on my stomach will never stop there again horrible customer service just horrible!!! And this was this morning at 9:45am so the 2 women working today at this time were there by themselves they needed help or something!!!
• BB

  Bob

  Sep 9, 2025
  1.0
  20 minutes 3rd car in line ordered a bagel sandwich and 25 pack of munchkins. She gave me 2 flavors I asked for a mix. I got plain and cinnamon! What a joke. All employees look like they could work in the circus
• AL

  anna lenzo

  Jul 26, 2025
  1.0
  Worst customer service! I accidentally put my mobile order (an ice coffee) in at the wrong location. Showed the kid my app He said that’s not our store. I said it was just an ice coffee. He says not our store have a great day and gives me a thumbs up!