Dunkin'

3.5
448 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mobile, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5701 Old Shell Rd, Mobile, AL
36608, United States

Hours

Reviews

3.5
448 reviews
5 stars
196
4 stars
74
3 stars
42
2 stars
35
1 star
101
  • AA
    Anna
    5 days ago
    1.0
    no eyes on my spider donut :(
  • 00
    0rubberupfordan0
    Oct 10, 2025
    1.0
    No straw, can’t even tell us theyre out of something until after we pay, staff dressed like they don’t work there, bullshit overall
  • AW
    Amber Wheeler
    Sep 30, 2025
    1.0
    Waited 5 minutes just to order and we were the only ones there. Waited 15 minutes at the window and was never acknowledged. Service was short and rude and we ended up leaving.
  • AM
    Anne Martin
    Sep 28, 2025
    1.0
    Unprofessional staff overshadowed a kind manager This was my first visit to Dunkin’ Donuts. I ordered the $6 breakfast meal deal (iced coffee with almond milk and butter pecan, bacon egg & cheese sandwich, and hash browns). The coffee was fine, but the food was disappointing—cold hash browns, a sandwich in a wrinkled wrapper, and a bag with green residue on it, though I hadn’t ordered anything with guacamole. I returned to the drive-thru to ask for a remake, but the employees seemed frustrated, and multiple staff members stared out at me while I waited, which felt uncomfortable. I eventually left, but later the manager, Christine (or Christy), kindly called me and encouraged me to return so my first experience wouldn’t end badly. She was professional and truly the only bright spot of the visit. Unfortunately, the in-store environment was worse—employees were joking with profanity, ignoring customers, and a man (possibly an employee out of uniform) was loudly carrying on at the counter. When I finally received the remake, the English muffin sandwich was no better. It appeared to have been microwaved inside the same balled-up wrapper, with the bacon and egg from the first sandwich reused. The muffin wasn’t toasted, and the sandwich was stuck to the paper. By then, I had no intention of eating it—I only wanted to see if the second attempt would be redeeming, but it wasn’t. Bottom line: The manager cared and tried to make it right, but the staff and overall environment were unprofessional and unwelcoming. Sadly, I won’t be returning to Dunkin Donuts. I'll stick my regular local coffee shop.
  • CA
    Chris Aldridge
    Sep 21, 2025
    2.0
    Any time I’ve been to this Location you’ve got to wait way too long. I’ve started to learn not to try to order food from Dunkin if you’re in somewhat of a hurry. This location in particular Morale inside of the store is not good