Dunkin'

4.1
476 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cooper City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9740 Griffin Rd, Cooper City, FL
33328, United States

Hours

Reviews

4.1
476 reviews
5 stars
280
4 stars
86
3 stars
40
2 stars
17
1 star
53

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of orders.

Cleanliness

The restaurant is generally noted for its cleanliness, but there are complaints about dirty bathrooms and unclean areas.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed varies; some customers reported quick service, while others experienced long wait times and delays.

Product Quality

While many enjoyed the coffee and food, there were complaints about the freshness of donuts and drink preparation.
  • MC
    Marco Cardinal
    Nov 1, 2025
    2.0
    Waited 20 minutes for the staff to box 25 munchkin doughnuts for my mobile order with only around 5 customers in the store. Only for them to give me cold hard mini doughnuts.
  • DD
    Dana Duncan
    Aug 24, 2025
    5.0
    Best customer service, fresh coffee and the food is made to order NOT heated and served. The resturant is very clean. The manager is super friendly.
  • LR
    Lily Royer
    Jun 7, 2025
    1.0
    I was at the Dunkin’ Donuts on griffin road in Cooper City at 6:00pm on Saturday June 7th. The place was empty, there was no one else their but me and my girlfriend- meaning no rush and time to do my order.The worker asked what I’d like to order and I asked for a medium refresher in order to get the promotion. She put in a small making me pay more- I originally wanted to use my gift card which I would have been able to if she listened to me correctly or told my order back at me butt no. I had to use my cash which I did not want to. And I told her I asked for a medium and if she could please fix it. Instead she said “no I’m already making the small cant change it now” so not only did she get my drink size wrong but she also wasted my money and refused to fix the problem, which could have been easily solved but instead she decided to waste my time, money and make me upset.
  • DS
    Deb Singh
    May 28, 2025
    5.0
    Great service 👏
  • AS
    Andrea Sabat
    May 28, 2025
    5.0
    Great service