Dunkin'

3.7
313 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
171 Spencer St, Manchester, CT
06040, United States

Hours

Reviews

3.7
313 reviews
5 stars
139
4 stars
61
3 stars
49
2 stars
21
1 star
43
  • JB
    Jennifer Brundrett
    Aug 25, 2025
    3.0
    This dunkin donuts i just got a collateral my fiance works for the big dunkin donuts corporation which I won't through out there but I ain't touching no donuts. Also never been a huge fan of dunkin anyways I dont care for their food really and to be honest I used to work there and it wasn't the greatest experience it was when I was in mh early 20s n im 40 now but im sure by now its under new management it was clean just not great customer service skills was ignored by 2 girls for 10 mins like at least when I worked there I understand being busy and juggling around with people in the front and the drive thru but there was no one in line inside and 1 girl walked by 4 times like dam at least if it was like that for me n I was busy I wouldn't walk by the customers in line waiting I would have at least said im sor sorry were short staffed today I will be right with sorry for the inconvenience I would have totally respected her for that and would have felt more comfortable but it was so rude. Nowadays people do NOT have customer services skills a simple I apologize we got slammed i will be right with you guys the apology goes a very long way versus walking by us 4 times and not saying anything or acknowledging us 5 7 mins later someone helped us. It was just rude. I really feel alot of places like this McDonald's burger king Wendy's those places i go to my god these managers really need to retrain their employees what customer service is and what it means.
  • CC
    Carolina Cabrera
    Jul 26, 2025
    1.0
    order is almost always wrong and they always have an attitude when i try to get it fixed!!
  • JR
    Juliana Ramirez
    Jun 18, 2025
    1.0
    Francisca at the window of the drive thru was very rude , before finishing the order she should look if the customer had more items purchased. Is simple if you make an error or mistake to fixed it.
  • AP
    Anne Marie Pressamarita
    May 31, 2025
    1.0
    I don't know why they could never get the order, right. I order stuff through doordash, and everything is wrong. Now I go inside for coffee so I can make sure it's right