Dunkin'

Reviews

• KW

  Kaylea Widman

  Sep 28, 2025
  1.0
  I just sat in line for 10 minutes. Watched the kid scratch his head with gloves on and continue making my food then forgot to put the bacon on my sandwich. I had to walk in the girl at the window was very rude.
• RL

  Randy L

  Sep 16, 2025
  1.0
  Waited in drive thru for about 10min no one in front no orders goin out. me thinking the speaker is broken after saying hello 3 times. I pull to window. Get told I have to go to the back of line. Then I try to explain i been waiting at the speaker with a line behind me they shut the window on me. Very rude. I come here every day and always nice. Well i guess ill go to one the other 2 dunkins from now on.
• KB

  Kate Bolton

  Sep 11, 2025
  1.0
  If I could give 0 stars that would be the correct rating. Staff is rude beyond compare.i went through drive through to pick up an order for a passenger in my car. Service person refused to give me the order for my passenger until she was able to say that I needed an attitude adjustment. After she couldn't hear and then blamed me for spelling my passengers name out. She then refused to let go of the drink and caused me to spill some before getting it I to my vehicle. My passenger then took a sip and said the drink tasted salty. As if it was tampered with. Poor show. All of this could have been avoided if service person just allowed to us to come to window and speak in person if intercom wasn't working properly. I rarely give any reviews publicly but, no one answers the store phone and their corporate phone number does not accept calls either. I will never go that chestnut location.
• CN

  Chris Novakovic

  Aug 30, 2025
  1.0
  Drive through is supposed to be fast not a turtle race. Lots of mental gymnastics at this location. I don’t know who runs this place but should be fired.
• BG

  Brianne Gore

  Aug 23, 2025
  1.0
  I’ve been to many Dunkin’ Donuts locations, and this was by far the worst experience I’ve had. The workers were extremely rude from the moment I walked in. Instead of greeting customers or showing basic courtesy, they acted like serving people was an inconvenience. When I asked a simple question about my order, the employee responded with attitude and made me feel like I was bothering them. The tone, body language, and lack of professionalism were unacceptable. Dunkin’ Donuts is supposed to be about quick service and friendly vibes, but this location completely missed the mark. I left feeling frustrated and disrespected — not exactly the way you want to start your day with a cup of coffee. I hope management addresses this issue because customers deserve better.