Dunkin'

4.1
370 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mokena, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8810 W 191st St, Mokena, IL
60448, United States

Hours

Reviews

4.1
370 reviews
5 stars
213
4 stars
71
3 stars
32
2 stars
17
1 star
37
  • EL
    Edward Lewis
    today
    5.0
    How could anyone complain 😪
  • GR
    Gissy Rose
    Oct 24, 2025
    2.0
    Unfortunately, this is the closest Dunkin’ to my job, so I end up stopping here almost every morning. It’s really hit or miss. Whether your coffee is made right depends entirely on who’s working the morning shift. I always ask for an extra swirl and they never forget to charge for it, but more than half the time they forget to add it, which is super annoying because then I have to go back and get it fixed. The hashbrowns are another issue. They’re made in a big batch early in the morning and kept in a warmer, but they don’t actually stay warm. If you want them fresh, you have to specifically ask; otherwise, you’ll get cold, hard hashbrowns. This location was closed for a while due to remodeling their drive-through and indoor area. Now that the updates are complete, I really think they should focus on training their staff so that drinks are made consistently and the customer service is friendly across the board. Because I hate pulling up and immediately I get attitude. Its the worse!
  • MK
    Mariam Kashi
    Sep 26, 2025
    2.0
    Not very clean. The workers just assumes you know your order. I went to the counter to see if my order was there. I literally just peeked, did not touch anything and what looked like the manager to me (could be wrong, she was the only one dressed different from the rest) gave me the rudest look.
  • SL
    Susan Lee
    Sep 22, 2025
    1.0
    Usually good service, however I was in there last week and there was this young African American girl with arm tattoos talking horribly to her coworkers. One girl had made a mistake and she called her “slow” and other nasty names. Other than that everything is ok
  • DD
    Dee
    Aug 25, 2025
    1.0
    The service was absolutely horrible today. I was told to hold which was fine. 5 min passed there was no one in line in front of me anymore but a long line of cars behind me. All I said was hello very politely and the woman yelled one moment please, then a man said how can I help you, then the woman talked over him and said one moment please again with an attitude and then it went silent again. Just uncalled for. I understand being busy but to raise your voice with an attitude is uncalled for.