Dunkin'

Reviews

• JE

  Jeffrey Ellis

  4 days ago
  3.0
  My wife ordered a breakfast sandwich with sausage, and got bacon instead. The bacon was undercooked and floppy, not crisp at all. The hash browns were soggy and fell apart when we tried to dip them in ketchup. The parking lot is poorly designed. If you park in the slanted spaces along the front, the drive-through line will block you from exiting to Atherton St. This added ten minutes to our time at Dunkin' Donuts this morning. It took that long for the line to progress two cars forward so we could cut through line to get out of the parking lot.
• LL

  Logo Lingo

  Sep 24, 2025
  1.0
  Sour coffee as always, nothing fresh asked for a fresh new one they gave me more sour nasty stuff, they need to clean thier machines or get new ones, gross
• NM

  Natalia Mohd

  Aug 23, 2025
  1.0
  I usually don’t leave reviews, but I feel it’s important to speak up about the poor management at this location. The manager, Alexis, is consistently rude and unaccommodating toward customers. She refuses reasonable requests, such as adding extra scoops of matcha, even when the drink is clearly watered down and looks like plain milk and ice. On multiple visits, I’ve received cold hashbrowns, and when issues are brought up, Alexis shows no willingness to resolve them or provide good customer service. What’s more concerning is that even the staff quietly admit to being frustrated with her behavior, which says a lot. A manager should set the standard by being approachable, professional, and willing to accommodate customers’ needs, especially in tough situations. Instead, Alexis comes across as stubborn and dismissive. If this location wants to keep loyal customers, something needs to change. Other Dunkin’ stores in the area have managers who are kind, respectful, and focused on customer satisfaction — which makes the difference between a place people want to come back to and a place they avoid. Unfortunately, because of this manager, this location is losing that loyalty. Do better Alexis…
• PP

  psufitnesschick

  Jun 10, 2025
  5.0
  Great location. Easy to get in and out. Fast order fulfillment. I suggest actually going in to the store rather than drive through. In person moves very very fast at this site.