Dunkin'

3.8
245 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pepperell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
61-63 Main St, Pepperell, MA
01463, United States

Hours

Reviews

3.8
245 reviews
5 stars
123
4 stars
45
3 stars
22
2 stars
12
1 star
43
  • JM
    Jay Milly978
    Sep 16, 2025
    1.0
    I never do anything like this, but this is getting out of hand. I thought it was just me overreacting, but now that I look at the reviews for this specific Dunkin’s I can see that it’s not just me. I’ve been living in this town for three months. I’ve already had two separate situations. The first one was with a obnoxious employee who didn’t know how to talk to people without giving an attitude and now I go I make a order and part of my order was two loaded hash browns, and a six piece hash brown. The first red flag was the fact that they came out less then a minute after I ordered it, which tells me that they’re giving people food that is sitting there because they’re too lazy to make it when it’s ordered and to put the icing on the cake, I get home and my six piece has literally 2 hash browns in there. So my order was incorrect my food was cold and there’s no way to get in contact with anybody without having to drive all the way back over there. This place is a joke. It’s so disappointing because there’s only one Dunkin’ Donuts in town and it has to be this one with a bunch of kids that don’t know how to do their job.
  • AT
    Amber Thomas
    Aug 26, 2025
    1.0
    KIANA absolutely ruined My night and my dinner. I work late, and I used my only break time today to order myself a snack while stuck at work ATLEAST 30 mins before they closed, when I got there everything was turned off and they were closing everything down 20+ minutes before close, I didnt get a single thing I ordered, and i didn't get a refund either. Kiana was very rude and unhelpful, her excuse was it takes over an hour to clean the ovens(doubtful) well then don't offer food you can't make on the app.
  • BC
    Bree “Bree C.” C.
    Jul 29, 2025
    2.0
    They really have a problem with the app. I always order things and they always are out of a good amount of things and they say there is nothing they can do. A super waste of money.
  • AA
    Arianna
    Jul 16, 2025
    5.0
    It was amazing I absolutely recommend the Sabrina refresher it was amazing
  • ST
    Steve T
    Jul 8, 2025
    1.0
    Got a coffee with separated milk in it.