Dunkin'

Reviews

• KH

  Kevin Henesy

  2 days ago
  1.0
  I'm not really sure how this location is open. I placed an order for two iced coffees. When the cashier read my order back to me she had rung up three. I corrected her and then we moved to the window. I asked for a receipt after noticing the total seemed off, and saw that I was still charged for three coffees. I stated that I had only ordered two, and asked for a refund. The cashier said she didn't know how to do a refund, and then closed the window while giggling. I was told that no one in the store could do a refund. I have called the customer service #. No one ever answers or calls me back. No one at the store answers the phone. I was contacted by email from what I'm guessing was an automated system saying I would receive another in several business days, which I have not. No one responds to my emails. Apparently Dunkin is cool with charging people for things they did not order, and then never responding to an inquiry. I'm still waiting for any form of response.
• JP

  Johnna Paige

  4 days ago
  1.0
  Out of three items ordered they only got one item correct.
• EM

  Eunice Rivera Mangano

  Sep 24, 2025
  1.0
  I started going to that location for about a year. I have witnessed on two occasions how rude Justin P. Is. He’s rude to customers, rude to his fellow employees and was rude to me. I no longer go that particular one. I’ve gone to Dunkin Donuts establishments from NY to here. I’ve only been treated poorly at two locations. I no longer go to that one either. Maybe Dunkin can offer an Anger Management class. Thank you.
• EA

  Erin Adams

  Aug 7, 2025
  1.0
  I had the bad experience this morning. Wendy is the name of the rude employee. Very bad attitude. I will never return to this store again. Judging by the ratings the management does not care. I'm gonna call and report her but it probably won't make any difference. Avoid this place by all means. Let it die.
• DD

  Dee

  Jul 6, 2025
  5.0
  The manager Tommy is what keeps people coming.