Dunkin'

Reviews

• SL

  Sonya Lethers

  4 days ago
  5.0
  The staff was amazing. I stopped by the drive thru to get a coffee and had my baby in the car with me. My baby was crying loudly because he was hungry and I had forgotten the thermos so I could warm his bottle for him. I asked the lady at the drive thru if I could buy a cup of hot water as well so I could warm his bottle in it, and she was very understanding. She went out of her way to warm his bottle for me at the window because she was concerned the boiling hot water might spill and burn me. I was beyond grateful for her kindness and thoughtfulness.
• TD

  Tamar Davis

  Oct 16, 2025
  1.0
  It's wah to early in the morning to get old stale hashbrowns. Like why do you even sell these. I have never had a good set of hash browns from here. So disappointed and so is my kid.
• LL

  Lee Lethers

  Oct 6, 2025
  1.0
  Severe food poising from this one this morning. They need to be checked up on before others get sick. Their website isn’t working or I would’ve emailed.
• BM

  Bill and Jennifer Miller

  Oct 5, 2025
  3.0
  I was raised on Dunkin. I am I die hard Dunkin girl. The problem is recently they are absolutely horrid. The donuts are barely filled anymore, and that is only when they have them, because they don’t actually make them in the store anymore. The frozen coffee recipe has changed and it’s horrid. It seems prices go up and quality goes down. Dunkin used to be the best of the best. Now they are fast food chain sloppy crap food. Just sad.
• CG

  CeCe G

  Sep 20, 2025
  1.0
  My boyfriend and I went to the Bartow location this morning to get some cups of coffee and some donuts. We have the Dunkin Donuts tumbler which enables us to get beverages at a discounted rate. We asked the cashier, and she stated that they do not refill Dunkin tumblers. While we decided to continue our order, we let the person behind us go ahead and go while we were still deciding what we wanted. While waiting our turn, we went to another associate behind the counter to ask about the Dunkin tumbler refills. She proceeded to say the same thing, that they do not refill Dunkin tumblers. We were going to go ahead and get donuts, however upon getting back to the counter, the cashier walked away, and was seen talking with her peers rather than assisting us. She never came back to the counter, therefore we decided to leave. The restaurant was dirty, the lobby had dirty tables, the door to the restaurant was dirty with fingerprints and smudges of food/coffee. I typically like going to that location, however after the service received today I will be taking my business to a different location. I don't recall the associate's name, but she was a young lady with curly hair and glasses working the register. She really needs to be schooled on proper customer service.