Dunkin'

3.6
303 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25653 W Lockport Rd, Plainfield, IL
60544, United States

Hours

Reviews

3.6
303 reviews
5 stars
147
4 stars
46
3 stars
17
2 stars
16
1 star
77
  • CS
    Cj Smith
    Oct 11, 2025
    1.0
    This place is awful as most other reviews have said before… terrible customer service in the morning. The lady and her son are terrible they sit there and talk crap about their customers. And argue when they are in the wrong this location needs to be stopped. I was in line last Sunday, and this lady got two drinks and a dozen donuts…. They never offered her a drink tray. And of course she dropped the drinks went back and they told her she was in the wrong and had to pay for them again when in all actuality it was their fault. I came in today and just terrible customer service they kept telling me I had to wait to get a drink because they needed to rack their donuts but they are already open and argued with me when I am a paying customer. Please do something about this store. They wear their gloves while on the phone and grab donuts right after and go use the bathroom and don’t wash their hands I’ve seen it first hand and decided enough is enough I will never come back here again for Dunkin just the gas station part. A gas station worker has a picture of her picking her nose as well. Please upper management dunking come check out the gas station they have proof for you!!
  • TK
    Timothy Kitchens
    Sep 25, 2025
    5.0
    Easy place to stop with a semi truck, and the Staff was very nice.
  • LT
    Lataivia Tunstall
    Sep 5, 2025
    1.0
    Their morning customer service is terrible. Don’t take orders if you don’t want to do your job and please let us give you our entire order without feeling rushed. The staff didn’t even say thank you, just handed us our food with an ugly look on their face, said “here” and that was it. People are the reason you have a business. Show a little bit of courtesy.
  • JB
    Jasiara Barnett
    Sep 3, 2025
    1.0
    Now this here is just nasty! How the heck did this happen 🤢
  • DR
    Dorian Rodriguez
    Aug 20, 2025
    1.0
    Black hair girl, Genuinely asked “why do I come here so much” with the crazy attitude this staff has is insane attitude and rudeness to them!! Food good though ngl!