Dunkin'

3.7
345 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13801 Queens Blvd, Jamaica, NY
11435, United States

Hours

Reviews

3.7
345 reviews
5 stars
159
4 stars
62
3 stars
42
2 stars
21
1 star
61

What are people saying?

AI-generated from customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and accommodating, although some reported instances of rudeness.

Service Efficiency

Customers experienced mixed reviews on service speed, with some noting long wait times during peak hours and others appreciating quick service.

Order Accuracy

Numerous complaints were made about incorrect orders and staff not following directions, leading to customer dissatisfaction.

Cleanliness

Feedback on cleanliness was varied, with some customers noting clean conditions while others reported unsanitary practices.

Management Issues

Several reviews highlighted concerns about management, particularly regarding staff training and customer service quality.
  • VK
    Varsha Kamble
    Aug 20, 2025
    5.0
    The staff here is very friendly.
  • SK
    Sandra Kewla
    Jun 20, 2025
    5.0
    Always love my Dunkin!
  • SA
    Shafayet Ahmed
    Jun 6, 2025
    5.0
    Great place with very nice employees. The manager was very helpful
  • AA
    Ashik Ali
    May 23, 2025
    2.0
    Alot of confusion & mix up with the employees long wait in line during early morning rush hours. They were speaking a foreign language. Even though there was a line no manager on sight to be seen. They only thing good I can say is the new girl in the sandwich section was faster & more accomodating then the previous older lady.