Dunkin'

Reviews

• TC

  Tony Corwin

  Oct 13, 2025
  2.0
  Not sure if your employees are working too fast or just didn’t have the items I asked for. A double chocolate donut has frosting not glaze. I received my free iced original coffee (that I didn’t really want) but not my Pepsi. My fault for thinking my favorite chain wouldn’t be so incompetent. I guess it’s just the location. You also forgot my extra egg on the sausage sandwich
• HH

  Helena Hyman

  Sep 7, 2025
  1.0
  Drive thru worker who is usually there is extremely rude and very snappy. Awful service.
• AS

  adam seaberg

  Sep 1, 2025
  1.0
  Almost empty Chai latte. Almost empty bag of hash rounds that were burnt and cold, and a tiny sandwich that is on par with microwaveable food for $12. I no longer see any value in dunkin. It had been a while since I have been to a Dunkin. 0% odds I will ever go to another dunkin donuts.
• SM

  Sam McDonald

  Aug 28, 2025
  1.0
  I can't even begin to describe the nightmare that this Dunkin is. We wanted to drive through on a Sunday mid-morning for a few coffees and a quick breakfast. We waited in the drive through for literally 45 minutes. We absolutely would've given up but the way the drive through is built there's not even an option to pull out of the line unless you want to hop a curb and small rock garden. When we finally got to the window I couldn't believe the incompetence I was seeing. There were like 2 employees working and they were genuinely doing one task at a time. I watched a guy put tater tots into the oven and stand there staring at the oven until they were done. Meanwhile there's a monstrous line of cars honking, a 30+ minute ticket time and a dozen + people standing in the store that walked in. The guy looked stoned honestly thats the only explanation I could possibly have. Far and away the worst experience I have ever had at a drive through.
• KW

  Kimberly Ward

  Aug 17, 2025
  1.0
  If I could just speak to the owners or managers I would love to give them feedback and turn the store around. The staff doesn't stay consistent new people all the time I've never seen a manager present once. You wait in line for extended amounts of time just to get your order taken. The elderly gentleman yells into the speaker repeating what you said at five times and then still gets the order wrong. Everybody seems in a panic and acts like they are doing everything super fast running around and yet it still takes 30 minutes to get your order. The lack of staffing training positivity great customer service and available options at this location is a disgrace. Every time I ask for something they are out of it they don't keep their supply stocked they only have two choices of bagels five choices of donuts. One young lady constantly calls the drink I order a completely different name a name of a product that I don't believe is even offered at dunkin' donuts no matter how much I repeat my order it's always said to me in a wrong way. Today when I ordered a drink and a bagel like I do every single day the elderly gentleman handed my drink out the window and ran away and I had to yell in to please give me a straw they took my card and didn't tell me the total.