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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Portsmouth, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Lady making the drinks had attitude and was extremely rude for no reason
JA
JeTara A
Jun 29, 2025
1.0
I usually stay away from Dunkin because I always have more negative than positive experiences. I’m not sure who was on the drive thru intercom today (6/29/25 , around 2:40 pm) I tried to order the Cookie Dough Cold Foam iced coffee per their drive thru menu and she acted like I didn’t know what I was talking about. Her attitude and tone sounded irritated. “Yeah, you keep saying the same thing and we don’t have that at all.” Girl, if you don’t know the menu just say that. Maybe if her tone was nicer I would’ve ordered something else but her attitude made me feel like I was speaking another language. Went to Starbucks across the street, even though I wanted to give Dunkin another try, but I don’t have time for attitude and I don’t have time to go back and forth. It’s too hot. Maybe management needs to retrain on customer service & tone. Hopefully she was nicer to the next customer.
WB
Wake Bake
Jun 25, 2025
1.0
Whoemever is doing the cooking right now at 12:42 pm on 6/25/2025 needs to be fired...she tried to give me a bacon egg and cheese croissant that was not cooked (cheese was placed straight on the sandwich and not cooked....croissant was not hot or warm at all). Returned the sandwich to have it re done and I was given a burned sandwhich...I eat here almost everyday....this is not acceptable...I think the workers first name begins with a K