Dunkin'

Reviews

• JP

  Jay Patel

  Jul 31, 2025
  1.0
  Worst customer service
• VM

  Victoria McDermott

  Jun 28, 2025
  1.0
  I am a recurring customer to this location as I live right around the corner and is very convenient. Today I did a mobile order and upon walking in to pick it up, the woman working (she works there very often I do not know her name, dark skinned girl with long curly hair) said to me as I was picking up “do you think that next time you order food not do it here, I don’t feel like doing it and puts me in a bad mood”. Afterwords of not being able to get my partners food there, I had to do a Mobile order to the wrentham outlets across the street. They were absolutely wonderful and so was the manager in regards to the entire situation. I get it, things can be tough but unfortunately.. it’s your paying job. If you don’t want to do what’s included in your job, leave it. Please don’t make others suffer for your lack of drive.
• GD

  Graciee Durand

  Jun 28, 2025
  1.0
  My girlfriend and I order through the pickup here a few times a week. This one girl that works there that sees my girlfriend quite often had said to her as she went to pick up our order “ I see you all the time and you seem nice enough for me to tell you this, but if you’re going to order food can you not order it here, just go to the other dunkin across the street, it always puts me in a bad mood.” She was basically just like don’t order food here cause I don’t want to make it, so if you want food go somewhere else. Which I find is sorta a crazy thing to say to a paying customer, we never given this dunkin any issues, always polite, we never order tons of food, all we ordered were a sandwhich and a bagel twist. But she said it puts her in a bad mood making food. Like we get it working can suck, I work retail, I deal with customers, I have to make them food, but I understand simply that is it is my job, I’d never tell someone it puts me In A bad mood and not to ask me to make them something, and to go somewhere else, cause it is just my job, do I enjoy it ? I do not but I just do what I gotta do. I just think it was super rude and ridiculous. We also ordered 2 coffees and tried to convince us, we only ordered one, but did get our 2 coffees. It definitely pissed me and my girlfriend off. There’s a point where yes we have jobs, we both worked with food and retail and we get it but that’s just a bit ridiculous.
• NP

  Nomi Palwala

  Jun 25, 2025
  1.0
  After seeing all the other reviews I'm not surprised I have the same feeling. They keep talking in the back not realizing there's a line and when they come up, total lack of customer service skills. She asked me the weirdest question but wouldn't explain herself and when I questioned her she said I'm not going to tell you.
• JP

  Jose Padilla

  May 28, 2025
  1.0
  Deberían de votar una señora, que trabajo con lentes que es maleducada nunca quiere hacer el café como uno quiere y tampoco le gusta vender donas y me habló feo con malas palabras