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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Stopped in for a late night coffee at 7pm on Saturday evening. Woman was rude and acted like I was interrupting her most likely because they close at 8pm. The manager of this place needs to take a close look at that employee and change her nasty little attitude. I drove away because I knew that the coffee was going to come out nasty and I would have wasted my money because I interrupted her closing.
KS
Kimberly Schader
Sep 26, 2025
1.0
I stood at the front counter for at least two minutes before anyone acknowledged me. So then I waited another 3 or 4 minutes while they kept doing drive through orders. I spoke up and said I have been waiting about 5 minutes and the girl gave me attitude and said drive thru comes first. She was extremely rude and told me that I didn’t know what real customer service was and then said you can wait even longer now because I got upset because I was be ignored. There only saving grace this morning was the gentleman making sandwiches. He was kind and sweet and came up to do our order because she was to good and nasty to care that all customers are important. I live 2 minute drive from that store and I won’t be going back for a while. This is not my first time having to wait extra time because I came in. This even happens when I do online. There was 3 workers in the store at this time.
KS
kat s
Sep 26, 2025
1.0
I got 3 drinks from this place.
On my way home my sister is drinking hers swallows a fly. She got sick. I pull over start going though her drinks find 3 more. Gross. Went back to dunkin bring back all drinks. I didn't even sip mine. They at first told me no manager was on that shouldnt matter if manager was on or not. Still continue to serve drinks without a care. At first wouldn't give me a return receipt I told them I want it.
Should have close that store down right than and there and figure out why flies were in drinks not continue to serve them. My sister thrown more than 3 times that shit is nasty.
Been talking to lawyer
Unfortunately having hard time uploading pictures
KC
Krista Carpenter
Sep 19, 2025
2.0
Completely missed putting any favor requested in my coffee
BM
Barbara Mower
Sep 2, 2025
4.0
Great coffee just always so busy but that’s an excellent thing I also love their hash browns they have a hint of garlic