Dunkin'

Reviews

• PP

  Pycoc

  1 day ago
  1.0
  Buns dunkin
• BY

  Brandon Y

  4 days ago
  5.0
  Just making a stop through the drive-thru. The staff were extremely polite, and articulate - even with long lines! I had a complicated order that required a few substitutions. They made them without an issue and were extremely friendly!
• CU

  Carlisse Unique

  5 days ago
  1.0
  I went to Dunkin in a great mood the male order taker rushed my order, got everything except my hash browns wrong and it was done on purpose in my opinion because I voiced my last experience “my coffee was bitter last time” was all I said. I called to speak to a manager and he got on the line spoke his name so fast you couldn’t catch it and hung up on me right when I was giving him my name so he can write me down in the book to replace my bacon egg and cheese on a croissant, I paid for the bacon egg and cheese 6$ meal they did whatever he wanted to my coffee up charging me 1.40 and putting excessive amount of sugar -that I can’t have- into my coffee, when I got my messed up order the bag read bacon egg and cheese and inside was an cold croissant with a mountain of butter inside. I really want to call corporate. I went in person to pick up my sandwich and my name wasn’t even in the book. To summarize my experience the worker/ manager on shift 10/17/2025 that took care of my order @7:40 Am on mulberry street drive through was rude , and absolutely unprofessional, he didn’t document my name, I called back and told him how to spell it after him hanging up on me during my complaint. The complaint wasn’t documented, and he wouldn’t give me a supervisors name that I can speak to! And I wasn’t given a receipt! Last thing I would like to add during both my visits to the store all staff were talking about the situation out loud and unprofessionally, when I worked at Dunkin on Davis street I never worked with or encountered a store like this one they are there for the money and they don’t show quality in any one of their services, there was one supervisor that was professional and 2 drive through cashiers that handled the situation accordingly! Overall not the store you want to buy your food or coffee from!
• JR

  Jessica Romualdo

  Oct 8, 2025
  5.0
  Great service
• MC

  Michael Curra

  Sep 30, 2025
  2.0
  All the bagels were stale today