Dunkin'

Reviews

• AB

  Amalia Esteffania Fernandez Brito

  Oct 2, 2025
  5.0
  Managers like Stephanie deserve a raise (and recognition) for the way she handle extremely difficult clients, even when those clients are rude, racist, or disrespectful. She always shows the best attitude, manages herself with professionalism, and keeps the store running smoothly despite how busy it gets. I’ve read some reviews saying this store doesn’t have good customer service, but that is completely FALSE. The environment is busy FOR A REASOON the food is always fresh, the service is efficient, and the team works hard. Every time I visit, I never wait too long. And it’s just COMMON SENSE: if there’s a line of people, you can’t expect your food in 30 seconds, that doesn’t mean customer service is bad. On top of that, every single time I see Stephanie, she’s literally running around the store, looking like she’s in a rush, NOT because she’s stressed, but because she’s working hard to make sure every customer gets their food as fast as possible. This team is one of the best I’ve ever seen, and Stephanie is a big reason why. She deserves recognition and a raise for the way she leads and sets the example for everyone else. Add on, this is the most cleanest Dunkin’ Donuts that I’ve ever been…. Period
• MR

  Marta Rodriguez

  Sep 20, 2025
  1.0
  The Customer service was horrible. They gave me the wrong order when I told then to fix it they were upset and had a very bad attitude They make wait for a long time. I only order two coffees. This is never happen before at this loction.
• JC

  Jim Campbell

  Sep 10, 2025
  1.0
  This location is literally shorting the customers compared to all other local Dunkins. Why is the coffee roll the same size as a donut?? It is half the size of coffee rolls from other local Dunkins. Why does your Snackin Bacon always have a few less strips of bacon compared to all the other local Dunkins?? Why are the glazed donuts lightly speckled with a tiny spread of watered-down glazing on just the top while all other local Dunkins have a visible layer of glazing covering the entire donut. Stop shorting your customers. Does corporate know what you're obviously doing??
• SP

  Sarah P

  Aug 29, 2025
  1.0
  This store is disgusting they have ROACHES everywhere. They have FLIES flying around the donuts. I would not recommend to go to this location I will definitely be reporting this to Florida Department of Health.
• AG

  A G

  Aug 25, 2025
  1.0
  Got a cup full of ice and pumpkin flavor. I ordered a medium iced coffee with 3 creams and 4 pumpkin flavor. Does this look like coffee is in it? Not only did I have to wait 15 mins for a curbside order and had to go to work, but they said this how it looks.