Dunkin'

Reviews

• PS

  People Suck

  3 days ago
  2.0
  When I ordered a maple bacon sandwich, I didn't ask for burnt bacon. I also asked for crispy bacon, but what I got was cold bacon. I asked a blue raspberry Coolatta, but when I got it, it was mostly liquid with a little bit of slush. Usually, their Coolattas are more slushy than liquid. Whoever did my order either grabbed the sandwich and bacon from an order that no one claimed out of pure laziness, or they really just don’t know how to heat nothing up period or do they’re job.
• LF

  Lorelei Frederick

  Sep 24, 2025
  1.0
  I’m a regular at this Dunkin. I usually go in the mornings and the morning crew is just amazing. I love all of the morning crew. I always put a mobile order in and they always have it ready for me and done correctly. They’re always very nice to me and provide me with excellent service. This review is for the night crew. I have had several issues before with not getting items I had ordered and having my sandwich order done wrong. No biggie. I’m a department manager for a neighboring store so I understand. Customers stink sometimes, and working stinks sometimes. So I never complained, I just went about my day. But the other day I went around 2-3pm. When I got up to the window they left the window open. I overheard two of the workers talking about me. One said “oh it’s that girl from (where I work) again.” And the other proceeded to make a voice and said “oh hi I have a mobile order!” And they continued to talk about me. As a retail manager I don’t care if you talk crap about customers it’s going to happen. But at the least close the window or wait till close. Other customers can hear you. Which makes them think badly of your establishment. They don’t want you talking about them as soon as they walk away. Not to mention the gentleman that helped me forgot my donuts as usual. I said the usual “I’m sorry but I had donuts”, I don’t want to make your day worse I promise. I also work in the food and customer service industry. It sucks I know. But he rolled his eyes and stuffed my donuts in a bag and shoved them in my face. I said to have a good day and he refused to speak to me. Not sure what I did to deserve this treatment but I hope other customers are treated better.
• YC

  Yellow Crayon

  Aug 30, 2025
  5.0
  Excellent service and even better food! This family owned franchise is clean, friendly and has so many different menu options…. Something for everyone!
• JR

  Jessica Richardson

  Aug 16, 2025
  1.0
  Got a dunkalatte..super bitter..extremely way to much espresso in the drink..
• AH

  Ashley Hardesty

  Aug 16, 2025
  3.0
  Just sitting here watching the staff — Derek is a problem. Team leader is a bit too loud trying to correct a problem with guests around.