Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jackson Heights, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
213 reviews
5 stars
110
4 stars
36
3 stars
20
2 stars
9
1 star
38
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and quick service, others reported rude and unprofessional behavior from staff.
Cleanliness
Several reviews highlighted cleanliness issues, with some customers noting dirty conditions in the store and concerns about food safety.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail among staff.
Food Quality
Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and poorly made beverages.
Staff Friendliness
While many customers appreciated the friendly demeanor of the staff, there were notable instances of rudeness that negatively impacted the overall experience.
- FSFutbol SoccerNov 1, 20251.0I’m really disappointed. My little girl went trick-or-treating and decided to wear her cozy sweater and be a bear. The worker told her they only give candy to kids in costumes. She was too small to speak up for herself, and instead of showing kindness over a 5-cent candy, the adults there sent her out upset. I was waiting outside—otherwise, I would’ve said something. This used to be our go-to place for coffee and donuts, but after seeing how they treated a child, I won’t be spending another dime there.
- OMOmar MalikOct 14, 20255.0Came here around 10am the customer service was amazing and the employees were very nice and got me what I needed right away . Don’t see this type of customer service at Dunkin’s often
- DPDhanvi PrasadSep 17, 20255.0Nice
- SESofia EscandonJul 25, 20255.0Really good
- KGKayla GomezJun 20, 20255.0It’s a local Dunkin’ Donuts for the neighborhood which means the workers know who you are because you’re always going there. They literally know all of my families coffee orders and always are welcoming.