Dunkin'

Reviews

• JB

  J. Bennot.

  Oct 10, 2025
  5.0
  Excelente servicio. Personal muy amable
• JM

  Jenna Martinez

  Sep 25, 2025
  1.0
  this is the worst dunkin ever.
• CB

  charles Bostic

  Sep 23, 2025
  1.0
  cashier was rude and food was terrible
• LC

  Leslie Collazo

  Aug 31, 2025
  1.0
  The management at this store needs to do a much better job at staffing and resourcing. The employees are working hard and doing their best, but the store is consistently understaffed, which creates a poor experience for customers. On multiple occasions, I’ve placed mobile orders for in-store pickup, only to arrive and find the doors locked because there weren’t enough employees to keep the lobby open. The drive-through lines are usually too long, and in those situations I’ve had no choice but to leave without my order, losing both money and time. Because of these repeated issues, I had stopped going to this location. However, I recently gave it another chance, and unfortunately, the problems continued. Yesterday, after waiting through an extremely long drive-through line, I was told only at the ordering machine that the store was out of oat milk, forcing me to change my order. Then today, after waiting nearly 20 minutes with only one car ahead of me, I was told that there were no milk alternatives available at all—another frustrating waste of time. The employees themselves have been kind and apologetic, and I want to emphasize that the fault is not theirs. This is a management issue—failure to provide enough staff, adequate resources, and clear communication protocols. Until these problems are addressed, customers will continue to have negative experiences and take their business elsewhere.
• JF

  Jennifer Fernandez

  Aug 21, 2025
  4.0
  Good specials and Rebecca was an excellent server.