Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rudeness and unprofessionalism, particularly in the drive-thru.
Food Quality
Numerous complaints about food quality, including stale donuts, cold hash browns, and incorrect orders, were noted, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times in the drive-thru and for food orders, contributing to frustration.
Product Availability
Many reviews highlighted that the location often runs out of popular items, particularly donuts, which disappointed customers.
Overall Experience
While some customers enjoyed their visits and praised the coffee, the overall experience was marred by inconsistent service and product quality.