Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waltham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
296 reviews
5 stars
141
4 stars
70
3 stars
29
2 stars
12
1 star
44
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and significant communication barriers.
Cleanliness
While some reviews praised the cleanliness of the store, others highlighted unsanitary conditions, particularly regarding food handling.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Staff Friendliness
Despite negative experiences, some customers noted friendly and helpful staff, indicating inconsistency in employee attitudes.
Operational Issues
Customers expressed frustration with inconsistent hours of operation and long wait times, often exacerbated by understaffing.
- DDDrew4 days ago1.0Are you kidding? Pathetic
- CIcurtis b flory ivOct 10, 20254.0Had to remind the employee that I had an ice coffee coming. The order taker was fine. The drink was cold and watery.
- DJDaidai JoeSep 27, 20253.0$5 coffee is not hot. No service
- LRLeo Beilschmidt (rus)Sep 5, 20253.0saw my opp there so minus two stars
- MSMahek ShahAug 12, 20255.0Great teamwork, quick to fulfill orders, and friendly staff. Very busy but staff didn’t seem flustered. Easy pickup of mobile and app orders.