Dunkin'

3.5
368 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1445 2nd Ave NW, Hickory, NC
28601, United States

Hours

Reviews

3.5
368 reviews
5 stars
163
4 stars
54
3 stars
37
2 stars
28
1 star
86
  • AU
    Admin User
    today
    2.0
    Showed up at 5:26am they took my order then refused service at the window claiming they didn't open for another 4 minutes...
  • KR
    Kiara Recuero
    Oct 11, 2025
    1.0
    EVERY SINGLE TIME I go here I wait 20+ minutes to even order with maybe 3/4 cars in the drive thru. On top of that by the time you get to the window you’ll be waiting another 10-15 minutes to even order. Food is good service is mediocre at best.
  • AC
    Amanda Crunkleton
    Oct 10, 2025
    1.0
    Terrible customer service from the district manager Nick at Dunkin in Hickory off 321. I am a daily customer that had an item left out of my bag the previous day. I called the store to let them know, the nice lady wrote my name down and told me to come back and get it. I went the next day and Nick was working the register inside and refused to give me what was left out my bag because I didn’t have my receipt. The item was a 6 pc hash brown that came with the 6$ meal deal. People like Nick is why this Dunkin is losing business now. I will no longer be a customer of this Dunkin!
  • SE
    Skylar Embich
    Sep 25, 2025
    5.0
    We started coming here two years ago when we moved to Hickory and it was terrible. Nobody knew how to make an iced coffee and they were very dismissive. NOW, service can be a little slow but everyone is usually really nice and accommodating. The manager retrained everyone on how to properly make coffee and it’s been so much better!
  • BB
    Bex
    Sep 12, 2025
    2.0
    This Dunkin really should be more competitive by now with a new(ish) Starbucks right on the other side of the street. They’re always understaffed and take forever to take and make my order. If there’s 2-3 cars in line at Dunkin when I want to go quickly before work I just go across the street to Starbucks instead where I spend a little more (but better quality). They will get me through the drive through faster with 5-6 cars ahead of me. Step it up, please, Dunkin.