Dunkin'

Reviews

• HJ

  Howie James

  Oct 11, 2025
  2.0
  Most of the time when I go here the drive through is closed and when you go inside, no one will help you and the workers tell you to order at the kiosk only. So I just leave because there is no point when no one will even talk to you. I like the coffee here but not worth it when there is 0 customer service.
• MI

  Micah Innis

  Oct 3, 2025
  1.0
  Worst location on island. Drive thru has traffic that zig zags through a shared business parking lot with near miss side swipes from other cars all around you. The avocado toast was disgusting and soggy. Just stick to donuts Dunkin…
• MP

  Marisa Proctor

  Sep 27, 2025
  1.0
  No counter service — you HAVE to order at the kiosk, which takes forever. Out of a bunch of menu items. Men’s bathroom closed. This place is terrible.
• AV

  Austin Vinson

  Sep 13, 2025
  1.0
  This Dunkin’ location in Honolulu is easily the most frustrating one I’ve visited on the island. There’s almost always a long line inside, with only one kiosk working and no one at the register to help move things along. Mobile ordering? Completely disabled—so you’re stuck waiting in line or crawling through the drive-thru. On top of that, the entrance is often crowded, making the experience feel chaotic before you even get inside. If you’re looking for a quick coffee stop, this is not it. Disappointing all around.
• TW

  Trina Walton

  Sep 13, 2025
  1.0
  Went on Saturday morning, 830. There were 4 workers. The drive thru was wrapped around so went inside. Sign said use kiosk. Fine ordered my 2 doughnuts for $5.43 and wait...the worker in the front moved without a purpose. The person who ordered before me received her order so naturally I thought I would be next. No. Hr made a few coffees and such (I guess mobile orders). I ordered 2 doughnuts.. .7 minutes later I asked him for a refund. He said why? I stated that I've been waiting a long rime for 2 doughnuts. He asked what kind and proceeded to put them in a bag and handed it to me. That means he wasn't looking at orders he was one ticket one item at a time. Indicative of service at this location.