Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
535 reviews
5 stars
294
4 stars
98
3 stars
49
2 stars
27
1 star
67
What are people saying?
AI-generated from customer reviews
Product Quality
Customers frequently mentioned issues with the freshness and quality of donuts and coffee, with many reporting stale items and poor taste.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to frustration among customers.
Cleanliness
While some praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.
Pricing Concerns
Several customers noted that prices were higher than expected, with some feeling that the value did not match the cost.
Staff Friendliness
Mixed feedback on staff attitude; some customers appreciated friendly service, while others reported rudeness and lack of engagement.
- HHHope HegartyOct 17, 20253.0The donuts are great! The coffee is weak.
- NHNick HOct 6, 20252.0Gave my pickup order to a door dasher. Had to have it remade. Witnessed a drug deal in the parking lot. Pretty classic dunkin experience overall tho
- SMSneha MohanSep 17, 20255.0Very clean location and kind staff! Donuts look and taste fresh.
- WVWilliam VarnerAug 30, 20253.0I’ve been going to this location for awhile, and the service and quality keeps getting worse. I ordered a latte today and it taste really bad to the point I don’t want to drink it. You need to clean your espresso machine or something. Someone needed to do something, because this location doesn’t taste like the other ones.
- GBGwen BlackJun 10, 20251.0Definitely find another dunkin, cause this isn't the one. Stood there waiting on someone to take my order, while employees were busy on their cell phone. One girl was in the dinning area wiping tables down. I finally used the AI BS they have now, and my coffee was one of the worst I have had. Definitely seems like the employees would rather be any where but there attitude. Sorry, but we as customers pay your pay check. Glad I don't live in the area, I truly feel sorry for the regulars that go there. I'm sure this will be one of the first Dunkins to close the doors, and I know why.