Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty restrooms and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders, particularly with mobile orders, although some customers noted that their orders were consistently correct.
Bathroom Access
Several reviews highlighted issues with restroom access, including being denied use of facilities, which led to significant dissatisfaction.
Overall Experience
The location received mixed reviews, with some customers expressing loyalty and satisfaction, while others vowed not to return due to poor service.