Dunkin'

4.1
749 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mayfield Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5790 Mayfield Rd, Mayfield Heights, OH
44124, United States

Hours

Reviews

4.1
749 reviews
5 stars
406
4 stars
159
3 stars
81
2 stars
43
1 star
60
  • JB
    Javalene Braden
    Sep 13, 2025
    2.0
    ordered a brown sugar shaken espresso with pumpkin added. she rang in a regular shaken espresso with pumpkin problem here is wrong drink first of all and i’m severely lactose intolerant the brown sugar shaken espresso is made with oat milk the other isn’t. i was given a drink with regular milk in it and didn’t know until after i took a good chug and realized within 3 minutes of having said drink my stomach was already upset and the new drink still didn’t seem to be made right that was because upon me requesting a dairy free drink they proceeded to not tell me the flavor shot i wanted had dairy in it had to go in a third time to question the syrup ingredients and just end up getting my drink made regular
  • GR
    Gretchen Rothacher
    Sep 13, 2025
    1.0
    Placed a mobile order and part of the order I requested a decaf latte. When I arrived to pick up my order the worker told me they were out of decaf coffee and asked if there was something I wanted as a replacement. Being pregnant I can’t have the caffeine so there were no other drink options and I asked if I could just replace with a food item he said yes then said he had to double check. He came back saying they don’t normally do that and to keep it in mind for next time. Then proceeded to not even give me the item I asked for as a replacement but instead a plain donut with nothing on it. I could care less if they’d said no we can’t do that but at least after scolding me like I come through there multiple times a day everyday to keep that in mind for next time on what I can replace the item they were out of with. They should probably keep that in mind for all future orders to actually give customers the correct items they ordered and also not speak to them scolding them like they’re the problem.
  • MH
    M Harris
    Aug 23, 2025
    4.0
    Decent customer service but donuts and fillings smaller, usually out of the best ones.
  • JA
    jamey appell
    Jul 20, 2025
    5.0
    The staff has always been friendly, and the taste of their coffee has been consistently good for years!
  • RZ
    Rima Zaynullina
    Jul 10, 2025
    1.0
    Yet another place here in Cleveland that doesn’t know how to make an iced cappuccino I don’t know who trained these ppl.